Multichannel customer service

Missing messages on Instagram, Facebook and TikTok?

Every message and every comment gets an answer right away, on all your social media, with your real prices and hours. And anyone ready to buy goes straight to your WhatsApp.

From $290 Ready in 1 to 2 business days 30-day guarantee

Example with sample data. Yours answers with your prices, hours and shipping, on your own accounts.

Problem and solution

If nobody answers on one network, the customer writes to another account

Instagram, Facebook, TikTok and email, each with its own inbox. You jump from one to the next and someone is always left without an answer.

Tap what happens to you and see how we solve it.

How it works

From the first chat to having it running

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What it does

The same right answer, on all your social media

That’s what the demo above shows: each network gets its question, and the answer comes from the same information about your business.

A client says it

Hear it from one of our clients, not from us.

In their own words: what they needed and how we solved it. Real testimonials, recorded with their permission.

100% client satisfaction

We have over 100 clients. These ones authorized showing their brand: tap one to see their case.

  • YDT Cleaning Services
  • Elegant Memories
  • Ecuador Con Amor
  • Macarron Scuba GPS
  • Heaven Expeditions
  • Sealion Travel Agency
  • T.J. Galápagos Food Experience
  • Lemon & Coffee
  • Todos Bien Surf Boards
  • Tu Ferry Galápagos
  • The Men's Barber Studio
  • Abg. Christopher Villamar
  • Ordental
  • Plaza Cell
  • Vital Pet
  • Fundación Lukita

FAQ

What everyone asks before writing to us

Another question? Message us on WhatsApp and a real person will answer.

Price and payment

  • The Basic plan costs $290 one-time plus $59 monthly; Professional, $490 and $89 a month; Advanced, $790 and $149 a month. The monthly fee covers information updates, promotions and changes. Whatever you invest in ads you pay directly to each network. Prices exclude VAT.

  • Instagram and Facebook on every plan. Professional adds TikTok and one email inbox; Advanced adds company LinkedIn, up to 3 email inboxes and up to 3 brands or branches. If you need more, the Custom plan is built to fit.

Timing and guarantee

  • The Basic plan is ready in 1 to 2 business days; Professional, in 2 to 4 business days; and Advanced, in 5 to 7 business days. All we need from you is a 30-minute meeting, access to your accounts and testing it.

Support and ownership

  • You do. Your data and your customers’ data are always yours; the accounts and access we set up pass to your name once full payment is complete. We only connect with the permissions you grant, and you can remove them whenever you want. We comply with Ecuador’s Organic Law on Personal Data Protection.

  • The bot serves people who already write to you on WhatsApp. Multichannel service answers on Instagram, Facebook, TikTok and email, and brings those customers to your WhatsApp. If almost all your customers already write on WhatsApp, the bot from $99 is enough; many businesses use both.