Automatia

More direct bookings, fewer commissions and no guest left waiting

Your hotel answers guests and travelers 24 hours a day, in their language: availability, rates, check-in and services, and brings the booking to your own channel.

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Already using it

Logo of Heaven ExpeditionsHeaven ExpeditionsLogo of Sealion Travel AgencySealion Travel AgencyLogo of Macarron Scuba GPSMacarron Scuba GPSLogo of Tu Ferry GalápagosTu Ferry Galápagos
Example with a fictional hotel, guest and prices.

Industry Challenges

What holds your business back today

  1. 01Excessive dependence on online travel agencies (OTAs) that devour operating profit margins with high commissions.
  2. 02Reception and front desk overwhelmed answering the same routine questions (WiFi passwords, check-in times, policies).
  3. 03Wasted resources due to inefficient coordination between the housekeeping and reservations teams.
  4. 04Static rates that fail to capitalize on demand spikes or unforeseen local events.
  5. 05Prolonged friction and unacceptable wait times during the Check-in and Check-out processes.

A typical situation in this industry

An illustrative scene that brings together common problems in the industry, not a real case or a verbatim quote from a client.

The same staff who should be coordinating clean rooms end up repeating the WiFi password and check-in time, while a line forms in the lobby.

Overwhelmed front desk

Housekeeping doesn't know which room is free because no one told them, and those minutes add up with every guest waiting in line for check-out.

Rate that doesn't move

That night's rate stays the same even when a local event is driving up demand: the hotel leaves money on the table by not adjusting it in time.

Commission that never comes back

A large share of those bookings came through an online agency that already charged a high commission before the guest even arrived, so that margin never stays with the hotel.

Life at your hotel

From booking to review, your hotel answers at any hour

A guest books direct on the website at night, messages on WhatsApp before dawn, checks in without a line, orders room service from her room and leaves a review; management sees it all on one dashboard.

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The Automatia Solution

How we solve it

An assistant answers 24/7 on WhatsApp and your website: availability, rates and services, and it guides travelers to book directly with you, with no middleman commissions.

Guests send their details and documents before arriving, and check-in takes minutes, with no line at the front desk.

During the stay they request services, schedules or recommendations by chat, and your team receives every request in order.

Specific Benefits

What your business gains

01

Exponential increase in direct bookings and full retention of commercial margins.

02

Instant, multilingual responses to guest requests.

03

Dramatic decongestion of the front desk, eliminating check-in lines.

And also

  • Real-time parametric optimization of pricing based on predictive demand models.
  • Flawless synchronization, without human intervention, between Room Service, Maintenance, and the PMS.
  • Increased internal consumption (upselling) by offering room upgrades, spa treatments, or dinners via chat.
  • Consolidation of databases that enable direct loyalty programs for repeat visitors.
  • Automated collection of positive reviews to boost rankings on Trip Advisor and Google.

Pricing

What a business like yours uses

Starting price of each service, in US dollars, excluding VAT. See all prices

Real clients

Businesses already using it

Heaven Expeditions

Tourism · Isabela Island, Galápagos, Ecuador

Needed
A site that showed everything it offers and captured bookings from foreign tourists without relying on manual service, with its information protected.
We built
An optimized website with all its services completed, an automated sales funnel and customer service, and fixes for the security problems it had, such as password leaks and digital breaches.
Result
Bookings captured online with less operational work and a secure digital environment, in operation.
See more real cases See their site

Macarron Scuba GPS

Tourism · Diving · Galápagos, Ecuador and Peru

We built
Its website in two versions, Ecuador and Peru, which automatically detects where each visitor comes from and shows their currency and a country-adapted experience; we also centralized all customer service, WhatsApp and email, into a single management system.
Result
Two markets served from one base, with less manual work, in operation.
See more real cases See their site

No risk for you

How we work
  • Demo with your data before payingYou see it working before you sign.
  • 50% to book, 50% on deliveryThe second payment only when you receive it working.
  • 30-day guaranteeWe fix and optimize what was agreed.
  • Your data, always yoursYour data is always yours; the domain and access pass to your name once payment is complete.
  • No refundsThat is why you see the demo first and pay the rest on delivery.

The next step

Shall we talk about your business?

More direct bookings, a front desk without lines and guests served in their language at any hour.

Order on WhatsApp Book a free consultation