Automatia
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E-commerce

EcomBot

Keep serving customers before and after the sale, even when you've closed for the day.

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E-commerce

Who it's for

E-commerce

In an Ecuadorian online store, almost everything happens through WhatsApp, Instagram, and TikTok: a customer sees clothing in a reel, messages asking about the size, stock availability, and whether you ship to their city via Servientrega or LAAR: and if you don't reply right then, they've already bought from another store. And when they do buy, a good share of the messages that come in afterward are "where's my order?" instead of new customers ready to purchase.

Sample conversation

Hi, I bought on Saturday and it's Wednesday now: my order #4521 still hasn't arrived in Cuenca. What happened?
No worries, order #4521 left the warehouse on Monday with Servientrega heading to Cuenca. Estimated delivery is Tuesday-Wednesday and the courier will contact you today to coordinate delivery. If you don't get the message by 6pm, let me know and I'll look into it right away.

The difference

Without EcomBot / With EcomBot

Sound familiar? It doesn't have to stay that way.

Messages at night, the same questions again, clients who won't wait. That's a day without help.

U

Unanswered messages

Late-night Instagram DMs about sizes and stock that nobody sees until morning: the cart has gone cold and the customer already found the same product on another account.10:42 pm · Unanswered
And you spend the morning checking Servientrega and LAAR tracking numbers to answer "when does my order arrive in Cuenca?11:15 pm · Unanswered
" instead of attending to new sales.7:03 am · Unanswered
  • Replies instantly
  • Books and confirms
  • Reminds and follows up
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Next step

Want it for your business?

Plans from $99, delivered in 1 to 2 hours. Adjusted to the size of your business.

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